In this day and age of viruses, spyware and other such nuisances, it is very easy for computers to quietly collect such threats which squander your computer's resources, causing it to start running more and more slowly, and in worst cases threaten your data. To combat this, every PC should have Antivirus and Antispyware software and in many cases, firewalls are a good idea too. Even the most carefully kept, internet connected PCs can suffer as its files become fragmented throughout its hard drive or corruption of its Registry causes Windows not to start.
We carry out hardware upgrades, such as installing new DVD or Hard Disk Drives, adding wireless networking or installing more RAM in your computer. We also carry out repairs to computers so if your computer refuses to start or has broken hardware such as a CD ROM drive or Hard Disk Drive, we can repair or replace the hardware or advise you on warranty repairs. If your computer's Hard Disk Drive is having problems, we can also save data from it, or in some more serious situations, carry out data recovery to rescue lost data from a dying drive.
To this end, we offer comprehensive maintenance and repairs for all makes and models of PC, for Apple Macs and for peripherals. We charge a fixed labour fee for most types of repair carried out in our workshop so you know from the outset what the cost is going to be.
Outwith those fixed jobs, our labour charge is £60 an hour. For more information about the above services, contact us or visit us and ask for a leaflet.
Data: One36 Computing accepts no responsibility, under any circumstances, for any customer's data. It is the responsibility of the customer to ensure they have adequate backups of any or all of their data. A quote can be provided for data backup if required.
Labour: All repairs are chargeable at a standard hourly rate of £60 unless otherwise stated.
Site Visit: If it is more appropriate to see hardware working in situ, or if you would prefer a home visit from a technician, then our normal hourly rate of £60 applies. There is a minimum call out charge of £40 which covers the first half hour of the technician's time.
Assessment Fee: If it is not economically viable to repair hardware or you decide not to proceed with a repair after dignosis of the problem, the hardware is subject to an assessment fee of £30 (£15 for peripherals).
Recycling: If you do not collect your hardware from One36 Computing within a month of being asked to collect it, we reserve the right to ethically dispose of it at a charge of £10.